Reduction of error costs through early detection and elimination of errors

Your company can significantly reduce the risk of high follow-up costs due to errors not being detected or only detected at a later stage, with a well-integrated and early test management. Test process models optimized for compatibility with SAP Cloud ALM allow for quick and easy implementation in your SAP landscape and integration into existing processes.

Our testing experts are ISTQB (International Software Testing Qualifications Board) certified and specialize in providing you with methodological and technical support for the introduction and maintenance of test management processes. Our consultants use SAP Activate and other relevant standards and frameworks as a basis to create individual test processes, concepts, and strategies for your needs. Our objective is to provide you with the most optimized and efficient testing possible while maintaining the highest quality standards.

At Bulheller Consulting, we offer comprehensive support regarding test management and error correction processes, from initial setup to optimization. Our services also include test planning and execution, as well as test automation.

Test Management

We provide comprehensive test management services, including test activity management and methodological and technical support for the implementation of test management in your organization, program, or project.

Your advantages:

  • A robust test management allows errors to be identified at an early stage, thereby reducing the subsequent costs of rectifying them
  • You can save yourself the time and effort of lengthy familiarization with our well-trained consultants and their existing knowledge of methods and tools
  • You benefit from our extensive experience in IT test management, particularly in SAP projects in the logistics environment and in the automotive industry

Our best practices:

  • Our consultants apply relevant standards and methods consistently
  • We analyze and adapt processes and methods to meet your specific requirements
  • We have extensive experience in setting up and managing test organizations and teams, which forms the basis of our consulting activities
  • Consistent tracking and archiving of test documentation

Test Strategy and Test Plan

We will record or create your test strategy and test plan, as well as document and revise it in accordance with the relevant standards.

Your advantages:

  • A well-defined test strategy provides a foundation for a consistent understanding of the fundamental test process within your organization, program, or project
  • A robust test plan facilitates the effective coordination of test activities by clearly defining test objectives, establishing an underlying schedule, and identifying necessary measures
  • You benefit from our extensive experience in IT test management, particularly in SAP projects in the logistics environment and in the automotive industry

Our best practices:

  • In addition to frameworks and methodological expertise, our consultants also contribute best practices and experience
  • Effective communication is essential for the successful involvement of all relevant stakeholders and the creation of a shared description and understanding of the test strategy and the test plan
  • Optimal integration of your existing software and tool landscape

Process Modeling

We will record, analyze, and revise your test and error correction processes in accordance with the BPMN standard and prepare them for use in SAP Signavio.

Your advantages:

  • By ensuring transparency in the process, you can identify and eliminate inefficiencies and bottlenecks
  • Transparency in the process enables governance to meet compliance requirements and minimize risks
  • A comprehensive grasp of the processes involved is essential for the successful digitalization and automation
  • Use process mining as a link between process modeling and reality

Our best practices:

  • Our moderators introduce frameworks and best practices to structure discussions and visualize changes in Signavio
  • Effective communication is essential for the successful involvement of all relevant stakeholders and the creation of a shared understanding of the test processes
  • Interactive approach with regular testing and adaptation of process models
  • The process models are presented in a clear, comprehensive and precise manner using BPMN 2.0 notation

Moderation and Documentation

To ensure your focus remains on the content, we handle the management and assessment of workshops, meetings, and discussions on test planning, execution, follow-up, and troubleshooting as part of your test management.

Your advantages:

  • We will take care of the methodology and structure based on established frameworks and best practices, allowing you to concentrate on your own topics
  • Promotion of cooperation is facilitated by our neutral and independent external moderator role
  • Transparent and traceable documentation facilitates the speedy and straightforward retrieval of information

Our best practices:

  • Organization and thorough preparation of process workshops (objectives, participants, agenda)
  • Establishing clear communication rules and promote open and constructive communication
  • Effective resolution of conflicts in a constructive manner to achieve optimal outcomes
  • Mediation of consensus-based solutions
  • Clear documentation of results, follow-up and planning of the next steps

Our test management activities using the example of SAP Activate

01.

Test Management in the Discover Phase

Firstly, we would like to gain an understanding of the initial situation of your project:

  • Your current system landscape with its strengths and weaknesses
  • Project objectives and associated barriers
  • Composition of the parties involved in the proceedings and their respective interests

The Discover phase of the SAP Activate Framework is designed to enhance your understanding of the functions of the SAP S/4HANA Cloud and the resulting added value potential for your business.

For test management within the framework of a project, the following activities are carried out in this phase:

  • Review or initial creation of a test strategy
  • Initial effort estimation
  • Creation of a high-level schedule

In this phase, a basic understanding of the required test management is gained.

02.

Test Management in the Prepare Phase

This phase is generally used for the initial planning and preparation of your project. At this stage, the project is launched. This also includes the development of plans and the composition of the project team to enable an optimal start of the project.

For test management, this entails the following activities during the prepare phase:

  • Definition and documentation of the test strategy
  • Evaluation of test management and testing tools
  • Analysis and adaptation of existing concepts and processes

In this phase, we establish the framework for the required test management.

03.

Test Management in the Explore Phase

The objective of this phase is to perform a fit-to-standard analysis to validate the solution functionalities within the project scope and to confirm that the business requirements can be met. The identified delta configuration values are added to the backlog of the Realize Phase (04).

For test management, we take care of the following activities during the Explore phase:

  • Creation and implementation of a test plan, considering existing standards and the tool landscape used
  • Definition of test team roles and responsibilities
  • Determination of the test scope and test planning
  • Development of error management and the definition of error correction processes
  • Implementation of error management and definition of error correction processes
  • Creation of practical instructions, tailored to the needs of the respective stakeholders
  • Definition, documentation and implementation of test management processes
  • Creation of reporting concepts and reporting templates

In this phase, the foundation for test management is established, and the stakeholders are prepared for their activities.

04.

Test Management in the Realize Phase

The primary objective of the Realize phase is the gradual development and testing of an integrated business and system environment, based on the process requirements identified in the previous phase and recorded in the backlog. During the Realize phase, the project team loads your data into the system, plans activities for adopting the solution, and prepares the cutover plan and the operating concept for the solution.

Our test management takes care of the following activities:

  • Handling test controlling and reporting on test and error status
  • As part of the test preparation:
  • Conducting training and workshops for the test team
  • Ensuring test platform availability
  • Conceptual design and derivation of test cases
  • Creation of test specifications
  • Creation of test scenarios, test cases and test steps in selected test tools
  • Managing the set-up of test environments and test data
  • As part of the test execution:
  • Execution of tests based on previously defined test cases, as well as accompanying documentation
  • Preparation of error documentation, as well as error reporting
  • As part of the error correction:
  • Moderation and documentation of error correction activities
  • Conducting meetings and workshops to follow up on errors and error correction
  • Management and optimization of ticket tools for error documentation

In this phase, test management is actively utilized for quality assurance as well as the detection and correction of errors.

05.

Test Management in the Deploy Phase

In the deploy phase, the production system is set up and it is checked, whether your company is ready for deployment. Subsequently, cutover activities are carried out and your business processes are transferred, e.g. to your new system landscape.

As in the previous Realize phase, we also take care of the test management activities for test control and error reporting in the Deploy phase.

While the types of tests conducted in the Deploy phase differ from those in the Realize phase (smoke tests and regression tests vs. unit tests and integration tests), we also perform the preparation, execution, and follow-up activities for these test categories.

This means that test management is also employed actively during this phase for quality assurance and to detect and rectify errors. However, the focus has shifted to ensuring correct deployment and error-free integration into the production environment.

06.

Test Management in the Run and Adoption Phase

The Run and Adoption phase is used to further optimize and automate the operability of your SAP solution. This is defined as the ability to maintain the system in a working operating state at a level of availability and performance that meets the business process needs of your organization.

The SAP Activate Framework lists the following activities for this purpose:

  • Ongoing operation of the system
  • Continuous change management
  • Continuous learning
  • Continuous Improvement
  • Cyclical Releases

Our consultants also offer a wide range of test management activities for this phase, such as:

  • Process analysis and development of optimization proposals for your existing test and fault elimination processes
  • Tool and workflow analysis and elaboration of optimization proposals for your existing test and error management tools and associated workflows
  • Supporting in continuous process monitoring and release testing
  • Maintenance and further development of automated test cases

We are pleased to provide additional services to supplement the above-mentioned activities. Such as active support from our South African subsidiary bulheller consulting PTY with further best practices in the form of an efficient and integrated DevOps operational organization for your SAP solution.

Our contacts are at your disposal

Thorben Goth

Managing Consultant
_________

E-Mail :
t.goth@bulheller-consulting.de

References

Test management for autonomous and highly automated driving as a testing help desk

Test and error management in the context of test execution and reporting for SAP systems

Test and error management during test execution and reporting in the context of software migrations

Test automation using the creation and integration of automated test cases for web applications

Setting up a new test and error management system for a project in the field of highly automated driving